CANCELLATION POLICY

**ENCHANTED PRINCESS SPA LLC** **Appointment Cancellation & No-Show Policy** We understand that plans can change, and we appreciate advance notice whenever possible. **Appointment Cancellations** * We kindly request at least 24 hours' notice if you need to cancel or reschedule an appointment. * Appointments may be canceled or rescheduled through our booking system, by phone, or by contacting the spa directly. **Late Arrivals** * Guests arriving late may receive a shortened service time to avoid impacting other scheduled appointments. * If a guest arrives excessively late, the appointment may need to be rescheduled. **No-Shows** * A no-show occurs when a guest does not arrive for their scheduled appointment and does not contact the spa. * Repeated no-shows may result in restrictions on future booking privileges or may require a deposit before future appointments can be scheduled. **Courtesy & Consideration** * Our team prepares materials, staffing, and appointment time specifically for each guest. Providing advance notice helps us accommodate other families who may be waiting for appointments. **Policy Changes** * Enchanted Princess Spa LLC reserves the right to update or modify this policy at any time. Any updates will be posted through our booking platform or communicated as needed. By booking an appointment with Enchanted Princess Spa LLC, I acknowledge that I have read and understand the Appointment Cancellation & No-Show Policy.